FAQ
Review the FAQ for more information about common questions.
Frequently asked questions
Do you offer express shipping?
Express shipping availability depends on the item. To confirm if your order qualifies, please email us at info@onyeve.com and we’ll be happy to assist you.
Note: Express shipping is not available for pre-order items. Please refer to the product description to determine if your item is on pre-order.
Do you ship internationally?
Yes, we ship worldwide! Please note that international customers are responsible for any applicable customs duties or import fees. For more information, visit our Shipping Policy page.
At this time, we do not offer exchanges. However, you are welcome to return your item(s) by mail in accordance with our Return Policy.We recommend reviewing our Sizing Chart and product descriptions before placing your order to ensure the best fit.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
I made a mistake or there’s an issue with my order — who can I contact?
Please reach out to our support team at info@onyeve.com and we’ll do our best to help resolve the issue promptly.
How can I collaborate with Onye Vè?
We’re always open to connecting. Please email info@onyeve.com with your proposal or inquiry.
I'd love to model for your brand — how can I get involved?
Please email info@onyeve.com and include your comp card, measurements, and shoe size.
Do you offer wholesale for boutiques?
At this time, we do not offer wholesale services.
How can I stay updated on promotions, product drops, or events?
Subscribe to our email and/or text list to be the first to know about new arrivals, promotions, and upcoming events.
Who’s behind Onye Vè?
A passionate team of women—just like you—dedicated to intentional design and empowering style.